The identity verification process helps us ensure that a real person is behind each account, as well as the legality of the funds used for betting. Completing the identity verification process on your Betcris account is very simple. Just follow these steps:

1. Log in to your Betcris account.
2. Click on the ‘Cashier.
   1. Mobile users: the ‘Cashier’ is located in the ‘Main Menu’ at the top left of your screen.
   2. Desktop users: the ‘Cashier’ is located at the top of your screen.
3. Select the ‘Account’ icon at the top of your screen.
4. Click on the ‘Identity Verification’ icon at the bottom of the Cashier.
   1. Desktop users: you will need to have a mobile device (phone or tablet) handy to complete the process.
5. Click on ‘Next’ to begin your verification. Make sure you have a good internet connection (we recommend using Wi-Fi).
6. Click on “Start” to upload your official documents.
7. Read and accept the terms and conditions for handling your information, then click on “Continue.”
8. Authorize the system to access your location during the process, then click on “Continue.”
9. Select the document you want to scan (ID card, license, passport, etc.) (You must authorize the use of your device’s camera).
10. Place the identity document as instructed on your device screen. It’s important to be in a well-lit area to facilitate the process. Once accepted, click on “Continue.”
11. Show the back of your identification, position it as instructed on your device, and allow the system to scan it. It’s important to be in a well-lit area to facilitate the process. Once accepted, click on “Continue.”
12. Use your device’s camera to take a selfie or self-portrait. It is important not to wear accessories such as hats or glasses. Click on “Continue” and position your face inside the oval shown by the system.
13. Once the photo is captured and the system shows the message “Successful life test,” click on “Continue.”
14. Done! You have completed the identity verification process.

Important:

If at any point during the process you experience problems uploading your documents or selfie, it is necessary to contact our Live Chat for assistance with this process.