To make withdrawals you must complete any pending rollovers as well as the identity verification process of your Betcris account.*
We offer bank transfers and withdrawals at specific locations as the fastest methods to make your withdrawals. Remember that withdrawal methods and limits are not the same for all customers and are based on some factors, including your country.
If the deposit before your withdrawal was made by credit/debit card, you must wait 24 hours so that your withdrawals can be processed.
Customers must play 100% of their deposits to withdraw them. This does not apply for deposits at Betcris locations.
Withdrawals from third parties will not be allowed, without exceptions.
Betcris will not charge transaction fees for regular customers; however, there will be a 3.5% fee on withdrawals for non-recreational customers.
Withdrawals
Follow these steps to withdraw your money:
- Log in to your Betcris account.
- Click on ‘Cashier’.
- Mobile Users: the ‘Cashier’ is located on the ‘Main Menu’ at the top left of your screen.
- Desktop Users: the ‘Cashier’ is located at the top of your screen.
- Select ‘Withdraw’ and the method that you will use, which will show you the necessary steps to complete the process.
History
Follow these steps to verify your deposit, withdrawals, and betting history:
- Log in to your Betcris account.
- Click on ‘History’.
- Mobile Users: ‘History’ is located in your ‘Account’ icon at the top right side of your screen.
- Desktop Users: ‘History’ is located at the top of your screen.
You will be able to see the weekly balance of your account, as well as have control over your deposits, withdrawals, and already qualified bets.
Important:
If you have any questions about your withdrawal, do not hesitate to contact our Customer Care team through our Live Chat.
*Betcris is committed to preventing the company from being used to legitimize money from illicit activities and/or transactions in the development of its operations. We have established necessary policies, procedures, systems, and controls to avoid this type of situation in the services we provide. In addition, the personnel are trained to detect and report any suspicious transaction to the Compliance Department, which investigates the reports received, and if necessary, escalate said reports to the corresponding authorities.