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Identity Verification

The identity verification process helps us ensure that there is a real person behind each account, as well as the legality of the funds used for betting.

Completing the identity verification process in your Betcris account is very simple. You just need to follow these steps:

Mobile users:

1. Login to your Betcris account.

2. Click on the ‘Main Menu’ at the top left of your screen, and then on ‘Cashier’.

3. Select your ‘Account’ icon at the top of your screen.

4. Click on the ‘Identity Verification’ icon at the bottom of the Cashier.

5. Click on ‘Next’ twice to start your verification. Make sure you have a good Internet connection (we recommend the use of Wi-Fi).

6. Select your country, then the type of ID you will use (official ID card of your country, passport or driver’s license), which must not be expired or in the name of a third party.

7. Click ‘Load File’, to upload a color picture of the front of your ID, and then on ‘Continue’.

8. Select ‘Load file’, to upload a color picture of the back of your ID, and then on ‘Continue’.

9. Click on ‘Upload file’, to upload a selfie photo or self-portrait next to your ID, and then on ‘Continue’.

Make sure your document does not obstruct your face (scanned documents will not be accepted).

10. Stay in the same window while your documents are analyzed. After being checked, you will be notified of the result (if they were accepted or not).

Desktop users:

1. Login to your Betcris account

2. Click on the ‘Cashier’ at the top of your screen.

3. Select your ‘Account’ icon at the top of your screen.

4. Click on the ‘Identity Verification’ icon at the bottom of the Cashier.

5. Click ‘Next’  twice to start your verification. Make sure you have a good Internet connection (we recommend the use of Wi-Fi).

6. Select your country, then the type of ID you will use (official ID card of your country, passport or driver’s license), which must not be expired or in the name of a third party.

7. Click ‘Load File’, to upload a color picture of the front of your ID, and then on ‘Continue’.

8. Select ‘Load File’, to upload a color picture of the back of your ID, and then on ‘Continue’.

9. Click on ‘Upload file’, to upload a selfie or self-portrait next to your ID, and then on ‘Continue’.

Make sure your document does not obstruct your face (scanned documents will not be accepted).

10. Stay in the same window while your documents are analyzed. After being checked, you will be notified of the result (if they were accepted or not).

Important: If you have any questions about your identity verification, feel free to contact our Customer Care team through our Live Chat.