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Pay to Card – Visa Direct

With the ‘Pay to Card- Visa Direct’ option you can make withdrawals directly to your credit or debit card.

Follow these steps to make a withdrawal:

  1. Login to your Betcris account.
  2. Click on ‘Cashier’.
    • Mobile Users: the ‘Cashier’ is located on the ‘Main Menu’ at the top left of your screen.
    • Desktop Users: the ‘Cashier’ is located at the top of your screen.
  3. Select ‘Withdrawal’→ ‘Pay to Card’.
  4. Enter the desired amount.
  5. Choose the card.
  6. Click on ‘Verify Withdrawal’.
  7. Enter the security code that was sent to you via text message or email.
  8. Click Withdraw.

Follow these steps if you want to add a new card:

  1. Click on ‘Add card’
  2. Enter your name, the 16-digit number, expiration date and security code, as well as your country, province/state and city
  3. Click on ‘Save’.

Important:

Once your withdrawal is approved, it may take up to 24 hours to be reflected on your card.

This method is only available for Visa cards.

Two-Factor authentication (2FA):

  • If the phone number you have registered is a landline, the system will call that number and a voice message will provide you the security code.
  • Please note that you can only register your phone number once. If you have entered your number incorrectly or wish to change it, please contact us via Live Chat.

FAQ:

What if my phone number and/or e-mail is no longer the one I have registered?

You must complete the Personal Data Update process as detailed in our Help Center.

What if my phone number is correct, but I still do not receive the security code?

You can contact us through our Live Chat where our Customer Care team will review your case.