You must have an active Betcris account and start betting in sports or play in Casino. You will immediately begin to be part of the Loyalty Program.

The administration may determine if an account is not eligible based on its type of game, since only accounts considered “recreational” will be able to participate in it.

BetPoints are the points available to redeem for rewards within the Betcris Loyalty Program. You will start earning BetPoints as soon as you place on sports events or make your first play in Casino.

BetPoints are credited based on the lower bet amount between the amount risked and the amount to be won.

Sports bets that earn BetPoints are those with a “Win” or “Lose” outcome. Bets classified as “Push,” “No Bet/No Action,” or “Canceled/Pending/Voided” will not earn BetPoints.
Every time you place a bet at the Casino, you will earn BetPoints.

The Loyalty Program consists of 6 levels:

• Level 1: Bronze
• Level 2: Silver
• Level 3: Gold
• Level 4: Platinum
• Level 5: Diamond
• Level 6: VIP

Rewards available in the Loyalty Program include:

• Free Play: You can use free plays to bet on any sporting event.
• Cashback: Crediting cash to your Betcris account.
• Free Spins. You can use your free spins on selected Casino games.

All levels get the benefit of Free Play and Cashback. The equivalence of 1000 BetPoints for both types of benefits vary in this way:

A Free Spin is a no-cost play in the casino slots games.
To obtain them, you simply need to redeem your BetPoints, which are earned through your bets in Sports and Casino.
With your accumulated BetPoints, you can redeem a reward (which may be Free Plays in sports, Free Spins in selected casino games, or Cashback).

You just need to go to the Free Spins category, which you can find on the Casino page. There, you will see the available games where you can redeem them (you can redeem them in only one game).

You have 72 hours to use your Free Spins from the moment your BetPoints are redeemed; otherwise, they will expire from your account.

To level up, you need to accumulate a certain amount of BetPoints in a 12-month period. The minimum points for each level are as follows:

• Level 1- BRONZE: activated automatically when placing the first bet.
• Level 2- SILVER: 500 BetPoints
• Level 3- GOLD: 5,000 BetPoints
• Level 4- PLATINUM: 50,000 BetPoints
• Level 5- DIAMOND: 120,000 BetPoints

To view your BetPoints balance and your current Loyalty Program level, log in to Betcris, select Loyalty Program at the top of the page. There you will find the progress bar with your accumulated points, redeemable points and current level.

Levels are based on your last 12 months of activity. For example: To maintain Platinum status, you need to earn at least 50,000 BetPoints in the last 12 months and to maintain Diamond status you need to earn at least 120,000 BetPoints in the same period. If you do not reach the necessary amount of BetPoints to maintain your level, you will be demoted to the level corresponding to the BetPoints you have accumulated in that period.

You can redeem your Betcris points for rewards in the REDEEM section of the Loyalty Program.

As long as your account remains active and with the same betting rate, you will remain at the corresponding level, and you will not have a time restriction to redeem your points. In case of inactivity, you will have 12 months from the generation of your last BetPoints.

BetPoints expire 12 months after placing the bet if there is no activity in the account and their calculation will be done daily.

BetPoints are not transferable.

BetPoints will be reflected in your account once the bet has been qualified.

Your accumulated Betcris points will be converted into BetPoints with the same value.

If you have any questions or concerns about the Loyalty Program you can contact our Customer Care Team via Live Chat.