If you feel like you might be at risk of developing a gambling problem, or you are sure you currently have one, please consider using our self-exclusion feature, which prevents you from using our services for a specific period. Remember that all self-exclusions are irreversible for the length of the specified time.
During the self-exclusion period, you will not be able to use your account for betting and gaming; your account will be closed, and any funds in the account will be refunded.
In case your account has pending bets at the time you choose self-exclusion, they will remain and will be qualified as usual; any winnings will be returned to you accordingly.
Betcris encourages you to seek a gambling support organization to help you deal with your problem.
If you wish to extend your self-exclusion period, please contact our Customer Support team through our Live Chat or via email at help@betcris.com.