Home > User Guide > Legal > Responsible Gaming > Self-exclusion


If you feel like you might be at risk of developing a gambling problem, or you are sure you currently have one, please consider using our self-exclusion feature, which prevents you from using our services for a specific period. Remember that all self-exclusions are irreversible for the length of the specified time.

During the self-exclusion period, you will not be able to use your account for betting and gaming; your account will be closed, and any funds in the account will be refunded.

In case your account has pending bets at the time you choose self-exclusion, they will remain and will be qualified as usual; any winnings will be returned to you accordingly.

Betcris encourages you to seek a gambling support organization to help you deal with your problem.